Junior AI Automation Engineer (Claude Code experience needed), ongoing work (EU preferred)
ActiveJob in progress, no feedback given yet.
Stefan J.
Glasgow, Scotland, United Kingdom, 10:42 am local time
AI Automation Engineer | AI Voice Agent & Agentic Workflows | n8n/Make
ProposedWhy: "AI Automation Engineer" is the biggest demand pool at the higher hourly median, and the 70 chars are fully used.
$45.00/hr
Overview
ProposedWhy: strength bullets on top, a call to action early and again at the end, testimonials moved out of the 200-char preview.
AI automation engineer building AI voice agents and agentic workflows for appointment-based and operations-heavy businesses. Recent builds saved one client £304,000 a year and another 30+ staff hours a week.
What I do best:
- AI voice agents and virtual receptionists (low latency, interruption handling, appointment booking, human handoff)
- Agentic workflows in n8n and Make that read your inbox, CRM and calendar, make decisions and update records
- AI workflow automation for operations: approvals, shift swaps, payroll, onboarding
- Claude Code and Python for the parts n8n and Make cannot do well
- Cited knowledge-base assistants (custom RAG) with human review and monitoring
- Self-hosted, private AI agent deployments for teams that need full data control
Send me a message with your workflow and I will reply with a short plan and a fixed price within one working day.
Results so far:
- £304,000 a year saved by automating overtime, shift-swap, payroll and approval workflows across 13 operational sites
- 30+ staff hours a week saved by an agentic onboarding automation for a US matchmaking company (hundreds of onboardings handled, zero manual steps)
- An AI voice agent platform for receptionist-style use cases, ready to customise for dental practices, hotels, home-service companies and clinics
- Every Upwork contract so far closed at 5 stars, two clients rehired me
Who I work with:
Small and mid-size businesses, agencies and founders in the UK, EU and US who want AI automation that runs a real process, not a demo. If you have a phone line, an inbox or a CRM that eats staff time, that is the work I do.
How an AI automation build works with me:
1. Short call or message to map the workflow and the edge cases
2. Fixed quote with a clear scope
3. Build in n8n, Make, Python or Claude Code, with test cases for every branch
4. Handover with monitoring, escalation rules and plain-English documentation
Stack: n8n, Make.com, Python, Claude Code, OpenAI and Anthropic models, OpenAI Realtime, LiveKit, Twilio, ElevenLabs, Vapi, Retell, REST APIs, webhooks, custom RAG pipelines, Supabase and Postgres, self-hosted deployments (Hermes).
What clients say:
"Stefan helped to build out a completely agentic onboarding solution for us, using Make.com and integrating with our various other third-party solutions. Such a great hire! Would definitely hire him again." (Agentic onboarding automation, Make.com)
"Second time hiring Stefan, second time being really, really impressed. Diligent, competent, fast, conscientious." (Agentic workflow build, Make.com)
"Super prompt, clear communication and quick delivery. 10/10 would recommend!" (AI automation build)
If you need an AI voice agent, an agentic workflow or AI automation for a process that is costing you hours every week, message me. I read every invite and answer within a few hours.
Stefan [Surname]
EXPERTISE: AI Automation Engineer | AI Voice Agent Development | Agentic Workflow Automation | AI Workflow Automation | n8n | Make.com | Claude Code | AI Agent Development | AI Integration | CRM Automation | Conversational AI | RAG | Python
Work history
Agentic Solutions Expert
ActiveJob in progress, no feedback given yet.
Agentic Solutions Expert
Closed★★★★★ 5.00
"Stefan helped to build out a completely Agentic onboarding solution for us, using Make.com and integrating with our various other 3rd party solutions. Such a great hire! Highly recommend!! Would definitely hire him again (intend to, actually>>>>)"
Agentic Solutions Expert on Make.com
Closed★★★★★ 5.00
"Second time hiring Stefan, second time being really, really impressed. Diligent, competent, fast, conscientious. Goes above and beyond."
Junior AI Automator Wanted
Closed★★★★★ 5.00
"Stefan was absolutely amazing to work with!! Super prompt, clear communication and quick delivery - 10/10 would recommend!"
Portfolio
AddWhy: the live profile shows no portfolio at all, and portfolio items are what carry the keyword-led proof into search.
Voice agent call flow
AI Voice Agent Receptionist for Appointment Businesses (LiveKit, n8n)
Challenge: Dental practices, hotels and home-service firms miss calls and lose bookings after hours.
Solution: Low-latency AI voice agent on OpenAI Realtime and LiveKit with interruption handling, appointment booking, CRM lookups, cited knowledge retrieval and a human handoff rule. n8n handles the calendar, CRM and email side. Configurable business logic keeps critical actions controlled.
Outcome: A reusable AI voice agent platform that deploys to a new business in days, with monitoring and call logs. Extendable to more specialised AI voice agent use cases.
£304K a year saved
AI Workflow Automation: Overtime, Shift-Swap and Payroll Approvals, £304K a Year Saved
Challenge: 13 operational sites ran overtime, shift-swap, payroll and approval flows by hand, with errors and delays.
Solution: AI workflow automation that reads requests, checks rules, routes approvals, updates payroll records and escalates exceptions to a human.
Outcome: £304,000 a year in saved staff time and error handling across 13 sites, with an audit trail on every decision.
Make.com onboarding scenario
Agentic Onboarding Automation for a US Matchmaking Company (Make.com), 30+ Hours a Week Saved
Challenge: Every new customer needed manual form checks, account setup, CRM entries and welcome messages.
Solution: An agentic workflow in Make.com integrating the CRM, email and three third-party tools. The agent reads each submission, decides the next step, fills the records and flags edge cases for review.
Outcome: Hundreds of onboardings handled with no manual steps, 30+ staff hours saved every week, 5-star review and a rehire.
RAG pipeline architecture
Cited Knowledge-Base Assistant: Custom RAG Pipeline with Human Escalation
Challenge: Staff spent hours searching internal documents and gave inconsistent answers.
Solution: Custom RAG pipeline over the document set, answers with citations, confidence thresholds and escalation to a human reviewer. Monitoring dashboard for unanswered questions.
Outcome: Fast, cited answers staff can trust, plus a list of knowledge gaps to fix.
Self-hosted deployment
Private Self-Hosted AI Agent Deployment (Hermes, GDPR-Ready)
Challenge: An organisation needed AI automation but could not send data to third-party APIs.
Solution: Fully managed self-hosted deployment of a Hermes-based assistant with local models, n8n workflows and access controls.
Outcome: AI agent capability with complete data control, documented and monitored.
Note: publish items 4 and 5 only if they are real builds. If they are demos, prefix the title with "Demo:" and say so in the text.
Skills
ProposedWhy: 20 slots filled in search-volume order, with the tool tags (n8n, Make, Python, Claude) that his won work can validate.
AI Agent Development
Artificial Intelligence
Automation
AI Chatbot
Python
Claude
OpenAI API
AI Development
API Integration
n8n
Make.com
Conversational AI
AI App Development
AI Bot
Automated Workflow
CRM Automation
Natural Language Processing
Chatbot Development
Voice Bot Development
Machine Learning
Artificial Intelligence
Automated Call Distribution
Automated Monitoring
Automated Workflow
Automation
CRM Automation
Email Automation
Document Automation
YouTube Automation
Marketing Automation
Marketing Automation Audit
Marketing Automation Software
System Automation
Task Automation
Browser Automation
AI Agent Development
GPT Chatbot
Automation Framework
Project catalog
AddWhy: catalog projects and the three consultation slots are free search surface the live profile is not using.
AI Voice Agent Receptionist Build (n8n, LiveKit, Twilio)
A working voice receptionist on your number: booking, CRM lookups, human handoff, call logs and monitoring.
From $1,500
Agentic Workflow Automation in n8n or Make.com
One real process automated end to end, with test cases for every branch and plain-English documentation.
From $800
AI Automation Audit: 45-minute workflow review with a written plan
A 45-minute review of one workflow and a written plan on what to automate first and what it should cost.
$5 to $50
Consultation topics: AI voice agent scoping, AI workflow automation audit, n8n and Make agentic workflow review.
Certifications
AddWhy: no certifications show today, and real free certificates from Anthropic, n8n and Make beat self-issued keyword badges.
- 1Claude Code in Action
Anthropic Academy, matches his active Claude Code contract - 2AI Fluency
Anthropic Academy - 3Introduction to Model Context Protocol
Anthropic Academy - 4AI Automation Engineer Certification: n8n Level 1 and Level 2
n8n Academy - 5Make Basics and Make Intermediate
Make Academy, or the current Foundation track - 6AI Voice Agent Builder Certificate
Vapi or Retell builder certification, or a LiveKit / Deepgram voice-agent course
Employment history
ProposedWhy: the live entries carry no keywords and no descriptions, so they add nothing to search or to trust.
AI Automation Engineer (AI Agents and Voice Agents), BrightMaind
Was: "AI Specialist, BrightMaind", no description
Built AI voice agents, agentic workflows and AI workflow automation for client businesses. Stack: n8n, Make.com, Python, OpenAI Realtime, LiveKit, Claude Code. Delivered the £304K a year approvals automation and the AI voice agent receptionist platform.
Freelance AI Automation Engineer, Upwork
New entry
AI automation and agentic workflow builds for US and UK clients on Make.com and n8n, every contract closed at 5 stars.
Machine Operator, UPM-Kymmene
Kept, one line added
Hands-on experience with multi-site shift, overtime and approval processes, which I now automate with AI workflow automation.
Other experiences
AddWhy: ordered worst first and best last, so the strongest build is the last thing a client reads.
Multi-site approvals automation across 13 operational sites
Overtime, shift-swap, payroll and approval workflows automated with an audit trail on every decision, £304,000 a year saved.
Agentic onboarding automation for a US matchmaking company
Make.com agent across the CRM, email and three third-party tools. Hundreds of onboardings, 30+ staff hours saved a week.
AI voice agent receptionist platform
Low-latency voice platform with interruption handling, booking, CRM integration, knowledge retrieval, handoff and monitoring, ready to deploy to a new business in days.
Education
ProposedWhy: one description line turns a bare school name into a keyword-bearing line.
University of the West of Scotland (UWS)
Computer engineering
Computer engineering with a focus on automation and AI systems.
Prestwick Academy
Secondary education
Non-university courses
Anthropic Academy (Claude Code in Action, AI Fluency, Model Context Protocol), n8n Academy Level 1 and Level 2, Make Academy.
Testimonials
AddWhy: the three 5-star reviews already exist, republishing them as testimonials gives them keyword-bearing project titles.
"Stefan helped to build out a completely agentic onboarding solution for us, using Make.com and integrating with our various other third-party solutions. Such a great hire! Would definitely hire him again."
Agentic onboarding automation, Make.com. US matchmaking company, rehired.
"Second time hiring Stefan, second time being really, really impressed. Diligent, competent, fast, conscientious."
Agentic workflow build, Make.com. Repeat client.
"Super prompt, clear communication and quick delivery. 10/10 would recommend!"
AI automation build.
Also: reply publicly to every review, almost nobody does.
Change log: top 10 changes by impact
Summary| # | Change | Where |
|---|---|---|
| 1 | Title to the 70-char version, "AI Automation Engineer" first | Title |
| 2 | Rewrite the first 200 chars of the overview: what, for whom, the numbers | Overview |
| 3 | Strength bullets on top, two calls to action, full name at the bottom | Overview |
| 4 | 20 green skills in search-volume order, 11 weak tags removed | Skills |
| 5 | 5 portfolio items, voice agent and agentic workflow first | Portfolio |
| 6 | Testimonials from the 3 reviews, plus public replies to reviews | Testimonials |
| 7 | 4 to 6 certifications from Anthropic, n8n and Make | Certifications |
| 8 | Employment titles and descriptions with keywords, 2 to 4 other experiences | Employment |
| 9 | Intro video, availability "open, as needed", city, photo with green ring | Profile settings |
| 10 | Hold $45/hr now, step to $55 to $65 after roughly 10 five-star closes | Rate |